TextMarks Tutorial: How To Use SMS Lead-to-Email

image_phone_GREENInterested in getting notified by email when someone texts into a keyword? Try using our SMS-lead-to-email feature.

Typical uses are for businesses using our SMS Lead Generation service.  For instance, let’s say you’re a residential solar installer.  You might create a billboard next to the highway which says “Want to go green?  Text GREEN to 41411 and we’ll give you a quote to put solar cells on your roof!” This customer typically is not looking to build a large list, but instead wants to be notified right away when someone texts in.

Here’s how to do it:

Step 1: Choose an email address 

 Choose an email address you’d like to be notified, and an automatic response you might like to send back to the person who texts in immediately.  For this example, we’ll continue with the GREEN example.  We’ll send the email to tmsupport@yourdomain.com and the automatic response will be “Thanks for your inquiry, we’ll call you soon!”

Step 2: Create a link

We need to create a special link that we’ll add to the keyword configuration for the keyword you want to get emails from.  We’ve created a special form you can use to create the link easily: https://www.textmarks.com/profsvcs/scripts/leadmail/config/

Once you’ve created the link using the form, copy it to the clipboard – you’ll need it for step 3.

Step 3: Select your keyword

Login to your account at www.textmarks.com and choose the keyword you’d like to configure. Go to the Admin/Settings menu and select the API item:API menu itemEnable API access and copy the link you made in step 2 to the callback URL area:

Click “Save Settings” and you’re all done! Text your keyword to 41411 and you should get an email telling you the phone number and time that the person (you!) texted in.  Use this for potential customers and follow up right away by calling or texting them back.

 

 

Not yet a TextMarks customer? Call us at 800-696-1393 or email at tmsales@textmarks.com and let us know how we can help. 

Melani Deyto

TextMarks is a simple and reliable SMS text messaging service that allows you to build your business or engage your community through group text communications, SMS auto-responders and mobile marketing solutions. Melani Deyto is a staff writer for TextMarks.

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