Category: General Text Messaging

3 Tips for Informing and Engaging Employees with Text Messaging

3 Tips for Informing and Engaging Employees with Text Messaging

Employee engagement begins with inclusion, which means ensuring everyone benefits from your outreach efforts. Adding text messaging to your omnichannel employee communication strategy can help ensure this for a few reasons. Number one – almost everyone has a mobile phone with text messaging, and number two – people of all age groups prefer text over other communication channels. Here are some text messaging tips to help you get the maximum benefit out of your internal communications texting program.

4 Time Management Tips for Teams

4 Time Management Tips for Teams

Keeping a team on point, on track, and on time is difficult even when everyone is a time management superstar. Unforeseen events like service outages, illnesses, and even world events like Covid-19 can get in the way of a team’s productivity. But, it becomes especially difficult to manage when one or more team members struggle with procrastination, distraction, or just plain laziness. Here are some time management tools that can help individual team members and the whole team.

4 Best Practices for Mass Text Messaging Campaigns

4 Best Practices for Mass Text Messaging Campaigns

Mass text messaging is a valuable customer engagement tool for any industry or audience. After all, studies show people of all ages prefer text over other types of communication. No matter the goal or audience, following these key best practices for user friendly and compliant text messaging will help make your text messaging campaign a successful one.

How to Engage Your Audience With Automated Text Interaction Flows

How to Engage Your Audience With Automated Text Interaction Flows

Most marketing and communications managers are familiar with mass text messaging and text-for-information as ways of increasing customer engagement, but that’s not all you can do. Text messaging can also be used to interact with your target audience via automated, scripted flows. This is a great way to engage with current and potential customers because people appreciate the convenience of text, and you can quickly capture and provide information in support of user needs and business objectives.