3 Ways to Increase Employee Engagement with SMS Texting

3 Ways to Increase Employee Engagement with SMS Texting

Engaged employees are passionate, energetic, committed toward their jobs and employers, and lead to higher quality of work. Employee engagement is also linked to higher profitability. According to Gallup Data, though, just 34 percent of workers in the U.S. are engaged at work. Employee engagement begins with communication, and SMS texting is one of the most efficient and effective communication tools you can use. 

Ensure Employees’ Voices Are Heard By Texting Surveys

In today’s inclusive, open workplaces, employees want to voice their opinions and expect them to be heard. Many organizations fulfill this need with online surveys. Survey notifications sent via email, however, tend to get lost in email inboxes, as the average office worker receives 121 emails daily. 

Texting links to surveys is a more efficient and effective way to ensure participation, because it leverages the power and convenience of mobile phones, which are owned by 97% of Americans. Moreover, 95% of SMS messages are read within 3 minutes.

When sending links to surveys by text, follow these best practices for a user friendly experience and a successful outcome.

Share & Attribute Victories By Text Message

Great things happen within every organization. Sharing them boosts morale and fosters a sense of community. Maybe your organization recently made a donation to a local nonprofit charity or an employee received a community service award. SMS texting is a great way to deliver this sort of information to your team. For instance, you can send a text alert with a link to a story in a local paper or a group thank you message to an employee or department for a job well done.

To effectively use SMS texting to share and attribute such victories, build text messaging into your overall internal communication plan. You can further leverage the power of SMS texting by scheduling some messages ahead of time. This way, you can be sure you don’t miss an opportunity to share a positive message that could make an immediate impact. 

Foster Town Hall Participation with Text Messaging

An inclusive workplace helps increase employee engagement. However, with many employees working remotely, it is more challenging than ever to create an inclusive work environment.  Town Hall employee meetings can provide you with an effective way to create a two-way dialogue whereby employees feel connected to the company mission and have a voice. SMS texting is a great way to announce and recap these meetings.

To announce Town Hall employee meetings, send out a SMS text alert that details when and where the Town Hall will take place. Let employees text in their questions in advance or in real time. SMS text reminders can also be set up in advance to increase the likelihood that no one misses the meeting. If an employee does miss a meeting, a follow-up text can be sent with a link to a document recapping the meeting.

Increase Employee Engagement with SMS Texting

With only one third of workers in the U.S. engaged at work, it is critical organizations encourage and embrace employee engagement, which is linked to productivity and profitability. There is no better solution than SMS texting to increase employee engagement, leveraging the power and convenience of the mobile phone, a device owned by nearly every American. Read this article for more general tips on how to increase employee engagement.

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