Strong customer service is one of the most important aspects of a business. Without it, many customers will not return and you will have a difficult time with retention. Research shows that 54% of...
CHR Health is a comprehensive, nonprofit behavioral health organization providing over 60 different services across Eastern and Central Connecticut. With approximately 750 employees spread across 30 locations, effective team communication to the organization’s dispersed...
In a recent CIO Applications interview with TextMarks, CEO Dan Kamins spoke about the power of TextMarks SMS API and how organizations large and small are leveraging it to enable more effective communication. Highlights...
Need help with some SMS campaign ideas for Black Friday, Cyber Monday and the rest of the holiday selling season? Black Friday is the largest shopping day of the year. Approximately 154 million individuals...
Are your employees also your brand advocates? If not, it’s time to turn your employees into brand ambassadors. Your employees can be your greatest tool for improving your business, increasing your marketing efforts, and...
Today’s employee training and development programs are leaving employees feeling less than satisfied. According to a 2017 Employee Job Satisfaction Survey, only 34% of employees were completely satisfied with the job-specific training they received....
