Business text messaging belongs in your organization’s content strategy whether you’re trying to engage customers or employees. This article details the three primary reasons why text messaging is so important and effective.
How businesses and organizations are using text messaging across different industries.
Some US transit agencies allow riders to send a text to 41411 in order to receive next arrival information and/or service alerts. Here are rider instructions for how to do it.
Studies show SMS text message reminders help people maintain healthy habits. Interestingly, it doesn’t take too many weekly messages to positively influence people’s behavior, as demonstrated in the three studies outlined in this article.
Employee engagement begins with inclusion, which means ensuring everyone benefits from your outreach efforts. Adding text messaging to your omnichannel employee communication strategy can help ensure this for a few reasons. Number one – almost everyone has a mobile phone with text messaging, and number two – people of all age groups prefer text over other communication channels. Here are some text messaging tips to help you get the maximum benefit out of your internal communications texting program.
Text Messaging is a great communication tool for many industries, but for some it is an essential. This is particularly true of the construction industry where schedules and safety may be impacted by a variety of factors with little to no notice. Group text messaging allows construction companies to broadcast up to the minute alerts to their crews when minutes matter.
There are times when organizations need to quickly get emergency notifications out to employees, students, or other stakeholders. Often the need arrives with little to no advance notice, such as when inclement weather strikes. In these situations, SMS is the ideal communication channel.